What information do we collect?
We collect information from you when you register on our site, place an order, fill out a form, or enter related data directly into the website. We also collect data from any connected control systems communicating to www.ospreyfms.com.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience
(your information helps us to better respond to your individual needs)
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
To provide monitoring, control, analysis and reports
Related proprietary data collected through the building network is utilized to provide remote access to those systems, and in turn also collected to provide tools through the site for analysis and reports.
To provide a more immersive experience
Data is anonymously shared with key web partners to provide functionality in the website for more intuitive navigation and enhanced functionality (e.g. mapping, weather, etc.)
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive information (e.g. passwords) is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for functionality, marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into the site and going to the User Admin’ page.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Building Network Collected Data
Any data collected as it relates to building systems connected to www.ospreyfms.com will be jointly owned by Quest Controls, Inc. and you. This data will not be sold, marketed, or made available to outside parties without your express written consent.
The current policy is to store building network data indefinitely. However, Quest Controls, Inc. retains the right to change this policy at anytime. Quest Controls, Inc. will notify you before any storage-related policy change.
Software as a Service (SAAS)
Quest Controls, Inc. is the sole owner of all code, operation & functionality of the www.ospreyfms.com.
Any licensing, access or ownership of the SAAS is offered at the discretion of Quest Controls, Inc., and must be negotiated with the appropriate Quest Controls, Inc. principals.
This policy was last modified on March 11, 2011
208 9th Street Dr. West
Palmetto, Florida 34221